Get in Touch with RAMSMate
Have a question about compliance, billing, or pre-built hazard libraries? Our safety operations team is standing by to keep your site active and compliant.
Onsite Rapid Response
We understand site emergencies. For contractors flagged on active jobs, we aim to respond to urgent technical support queries in under 15 minutes.
Direct Communication Channels
Send Safety Query
Compliance Frequently Asked Questions
Quick answers to standard licensing, billing, and regulatory compliance queries for UK traders.
Are the generated RAMS legally compliant in the UK?
Yes. Our risk assessments and method statements are built specifically to satisfy HSE regulations (Management of Health and Safety at Work Regulations 1999). They are fully formatted to pass principal contractor audits, Gas Safe inspections, and NICEIC standard checks.
How do I remove the watermark from my PDF download?
Watermarks are automatically removed once you upgrade a draft to a Paid tier. You can purchase a single watermark-free PDF under our PAYG plan (£15) or unlock unlimited compliance exports with our Pro Business subscription.
Does signature capture work offline on a construction site?
Absolutely. RAMSMate is built as a progressive web app (PWA). It stores your trade database locally, letting you fill in hazards and capture client signatures in your van or on site without any active cell signal. Once you are back online, it syncs and compiles your professional PDF.